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How to Educate your AI Agent on Omakase.ai

Profile picture of Meri Tokumasu
Meri Tokumasu
2 min read

Your AI agent is only as powerful as what it knows. With Omakase.ai, you can instantly educate your voice AI agent with everything it needs to know about your store—products, policies, features, FAQs, and more. The best part? No code or technical setup required.

Here’s how to get started:


🛒 1. Add Your Products

Your AI agent can help customers discover the right products—but only if it knows what you sell. Omakase.ai automatically learns your product catalog, but if anything is missing or you want to add more detail, here’s how to do it.

  • Go to your Omakase.ai dashboard
  • Click “Product Catalog”
  • Upload your product list manually or sync directly from Shopify

Once added, your AI will use this info to guide shoppers, answer product questions, and boost conversions.

💬 2. Add Custom Knowledge

Got return policies, sizing guides, ingredient breakdowns, or how-to sheets? You can upload them all directly so your AI can reference them in real time.

  • Go to Knowledge Base → + Add Custom Info
  • Enter your own Q&A, internal notes, or common answers

You can also edit or delete anything later—it’s fully customizable.

📄 3. Upload Documents

Already have documents for your product catalog or knowledge base? Amazing—you can upload them directly, and Omakase.ai will learn everything from them automatically.

  • Go to Documents
  • Drag and drop any forms of documents
  • Omakase.ai will instantly scan and learn from them

Now your AI agent can answer specific questions like “What’s your return window?” or “Is this product gluten-free?” without missing a beat.


Your AI is only as smart as the information you give it. Spend a few minutes uploading your core documents and product details, and Omakase.ai will take care of the rest—responding to customers 24/7 like a trained team member.