Why Chatbots Are Killing Your Conversions (And How Voice AI Fixes It)

Meri Tokumasu

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3 min read

Still relying on chatbots to support your Shopify store? It might be costing you sales.

Chatbots are outdated, slow, and robotic—everything today’s online shopper doesn’t want. If you’re serious about increasing your conversion rate (CVR), it’s time to upgrade from frustrating scripts to a smarter solution: Voice AI.

Here are the top 3 reasons why Voice AI outperforms chatbots in ecommerce—and how it helps boost conversions by 20% or more.

1. Chatbots Feel Robotic. Voice AI Feels Human.

Ever waited five seconds for a chatbot to respond—only to get a useless answer?

Most chatbots follow rigid scripts, can’t handle natural language, and frustrate shoppers when they need help most. The result? Confused users, abandoned carts, and missed revenue.

Omakase.ai Voice, on the other hand, delivers a human-like shopping experience:

It listens and responds in real time
It understands questions naturally
It helps users feel heard and supported

✨ With Omakase.ai Voice, your website talks like a real store associate—guiding customers to the right products without the friction.

2. Chatbots Slow Shoppers Down. Voice AI Speeds Them Up.

Let’s say a shopper asks:
“What’s the difference between these two items?”

With a traditional chatbot, they might face:

Multiple confusing button options
Delayed or unhelpful replies
A frustrating experience that leads them to bounce

With Voice AI, they get a clear spoken answer in seconds—no typing, no digging, no delay.

That’s why Shopify merchants using Omakase.ai Voice see a 20%+ increase in conversion rate. Speed matters—and voice delivers it.

3. Chatbots Support. Voice AI Sells.

Most chatbots are designed for customer support, not sales. They answer FAQs—but they don’t persuade, recommend, or convert.

Omakase.ai Voice is built for selling:

It guides shoppers to the right product
Recommends based on real-time questions
Handles objections and boosts buyer confidence

It’s not just support—it’s a conversion-driving sales assistant that works 24/7.

Real-World Results: +20% CVR in Just Weeks

One Shopify store using Omakase.ai Voice reported:

20% increase in conversion rate within just two weeks of implementation.
25% more product engagement as visitors explored more items with voice guidance.
Faster paths to checkout with simplified purchase journeys.

All with zero code and setup in under 10 minutes.

Ready to Replace Chatbots With Results?

👎 Tired of chatbots slowing down your shoppers?
🎤 Let your site speak with Omakase.ai Voice.

→ Start your 14 days trial before your subscription begins.

Say goodbye to robotic bots.
Say hello to conversions.